How we do it
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There are three front doors at Meerkats.
Transform.
Organisational strategy to create long term legacy and purpose alignment at all levels.
- Purpose
- Executive Legacy
- Strategic Connection
- Cultural Alignment
- Employee Experience
- Behavioral Engagement
These Kats are the changemakers. The storytellers. Painters of the biggest of the big pictures.
Innovate.
Re-imagining products, services and experiences that create incredible customer connections.
- Customer Centricity
- CXD Embedded Teams
- CX Education & Training
- Internal Innovation
- Product, Service & UX Design
- Co-creation/ Test Lab/ Co-Lab
- Agile Collaboration
- New Tech Development AI/Voice
- Data & Disruption Insights
- Platform Optimisation
The Transform process ends with the envisioning of a new business model for you based on the commercial potential of your newly-surfaced true purpose. The Innovate team takes that model and makes it real. Turns it into real-world actions that motivate real-world humans and trigger change in the real world.
Engage.
Intelligent communications and content that resonates with culture and the customer.
- Strategic Brand Platform
- Insights/Culture/ Trends
- Branding & Design
- Digital Marketing & Advertising
- Experiences & Events
- Campaign Planning
- Meerkats Films
- Content - words/film/photo
- Topical Brand Engagement
- Social Media Management
The third team at Meerkats is the biggest. And our role is easy to get your head around: just think of us as a funky, new-age ad agency. If Transform and Inspire sit just to the left of management consultants, Engage is bang in the middle of Madison Avenue.
Naturally, we prefer that our clients enter through the Transform door first. To us, everything an organisation does should be aligned to its true purpose. But we understand that not every company is in the right phase of their life cycle to spend the time and money it takes to surface a powerful purpose. So helping you with new product design, innovative service delivery or modern advertising can be our starting point together too.